Terms of Service

VendGuard is a compliance tracking and reminder tool. You enter (or upload documents describing) your permits, inspections, certifications, insurance, and commissary obligations, and VendGuard organizes them and notifies you in advance of expiration or fee due dates. VendGuard does not file, renew, issue, or guarantee any permit, license, inspection, or insurance on your behalf.

VendGuard is an informational tool, not a substitute for your own judgment, your regulator, or a licensed professional. Reminders, statuses, digests, and any guidance shown in the product are provided for convenience only and may be incomplete, out of date, or incorrect. You remain solely responsible for knowing and meeting all permitting, health, safety, insurance, and other legal requirements that apply to your operation. Requirements and deadlines vary by jurisdiction and change over time. Always confirm directly with the issuing authority. Nothing in VendGuard constitutes legal, tax, insurance, or regulatory advice.

• Provide accurate, complete, and current information for each item you track.
• Verify and confirm renewals yourself. VendGuard never marks an item "renewed" on your behalf, and you must not treat a reminder (or its absence) as proof of compliance.
• Maintain the security of your account and credentials.
• Ensure your contact details (email and phone) are correct so reminders can reach you.
• Comply with all laws applicable to your business.

VendGuard sends reminders by email and, on eligible plans, by SMS text message and automated voice call. These notifications are provided on a best-effort basis. We do not guarantee that any reminder will be generated, delivered, received, or delivered on time, and delivery depends on third parties and factors outside our control (carriers, email providers, spam filtering, and your device). You agree not to rely solely on VendGuard reminders to remain compliant. By providing a phone number and enabling SMS or voice notifications, you consent to receive automated messages and calls related to your account; message and data rates may apply, and you can opt out as described in those messages.

VendGuard may use automated and AI-assisted processing (including optical character recognition) to read uploaded documents and suggest dates or details. These suggestions are estimates and may be wrong. You are responsible for reviewing and confirming any extracted information before relying on it. VendGuard will not treat AI-extracted data as a confirmed renewal or compliance status without your confirmation.

You retain ownership of the documents and information you upload ("Your Content"). You grant VendGuard a limited license to host, store, process, and display Your Content solely to provide and improve the service for you. You are responsible for having the rights to upload Your Content. Our handling of personal data is described in our Privacy Policy.

VendGuard offers paid subscription plans (such as Starter, Pro, and Fleet) with different limits and features. Paid plans are billed in advance on a recurring basis (monthly or yearly) through our payment processor, and renew automatically until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period, and fees already paid are non-refundable except where required by law. We may change plans and pricing on prospective notice.

You agree not to:

• Use the service for any unlawful purpose or to violate any regulation;
• Upload content you do not have the right to share, or that is malicious;
• Attempt to access another customer's account or data;
• Interfere with, disrupt, reverse engineer, or probe the service or its security;
• Resell or provide the service to third parties except as expressly permitted.

The service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, VendGuard disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that reminders or data will be accurate, complete, or timely.

To the fullest extent permitted by law, VendGuard and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, lost data, business interruption, fines, penalties, or missed deadlines, arising out of or related to your use of (or inability to use) the service — including any reminder that was missed, late, or not delivered — even if advised of the possibility of such damages. Our total liability for any claim relating to the service will not exceed the amount you paid us for the service in the twelve (12) months preceding the claim.

You may stop using VendGuard and close your account at any time. We may suspend or terminate your access if you violate these Terms or to protect the service. Upon termination, your right to use the service ends; we may retain or delete data as described in our Privacy Policy and applicable law.

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-app). Your continued use of VendGuard after the changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the state in which VendGuard is established, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the service will be brought exclusively in the state or federal courts of that jurisdiction, and you consent to the personal jurisdiction of those courts.

Questions about these Terms? Contact us at:

VendGuard
Email: raysarchive@proton.me

These Terms are effective as of May 15, 2026 and apply to all users of VendGuard.